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oslash for support
OSlash for customer support

Expedite customer support to craft a delightful user experience

Equip your service team with handy shortcuts to support effortless information retrieval and issue resolution. Build strong customer relationships that last

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Top OSlash shortcuts for Human Resources

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Top OSlash collections for Human Resources

Answer o/faq conveniently

Handle repeat queries without needing to switchfrom one app to the next. Keep all FAQs regarding product, pricing, support, and company policies together for quick, easy access

Personalize resolution based on o/customer-data

Craft a unique resolution experience for each of your customers based on insights gathered from user personas, market research, previous interactions, and user-feedback

Document and share insights with o/reports

Lay the groundwork for better processes and outcomes by documenting valuable data centrally.Empower reps by sharing insights on important service benchmarks and success rates

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CONDUCT BETTER O/INTERVIEWS

Streamline the interview process with shared templates for interview questions and assignments to keep all those involved on the same page.

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MAKE O/ONBOARDING NEW HIRES PAINLESS

Share all company resources - policies, procedures, directories, and benefits - in one place. Avoid scattered links to eliminate confusion for new employees.

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EASE ACCESS TO O/TRAININGS

Make training programmes and resources easier to access by creating memorable shortcuts to learning platforms and materials for both existing and new employees.

Thanks to OSlash, we have been able to reduce the number of steps involved in locating the right information at the right time. It is truly a blessing to have information at our fingertips while handling a customer’s questions at the other end of a chat or phone call.
Rahul Batra
HR Business Partner at Capgemini India
How to resolve customer issues at lightning speed?
Here are eleven shortcuts every service team needs to craft a delightful user experience and build long standing relationships.

Take me to the shortcuts

OSlash works everywhere you do

Switch quickly and effortlessly - across all your HR apps 
oslash for support
OSlash for CUSTOMER SUPPORT

Expedite customer support to wow your users

Resolve customer issues faster by finding and retrieving helpful information at lightning speeds

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Enable seamless collaboration — within teams, across departments

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Variable Links FOR sUPPORT

Access support tickets in no time by using variable Shortcuts such as o/zendesk/{ticket-no.} to go to the support ticket directly

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OSLASH FOR INTERNAL TRAINING

Share and access all resources that will help you escalate training, learn support functions, and speed up issue resolution.

OSlash your everyday links to everyday words

OSlash your  everyday links  to  everyday words

And never look for a link again
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